Shipping policy

Shipping Policy

Where we ship

We currently ship to addresses within the United States.

Shipping rates

Free standard shipping on orders of $70 or more
Standard shipping: $8 on orders under $70
Express shipping: $15

Processing time

Orders are processed within 1–3 business days (Monday–Friday, excluding holidays). You'll receive a confirmation email when your order is placed and another with tracking once it ships.

Delivery time

Most of our pieces are sourced from specialty manufacturers and ship directly to you from our partner warehouses overseas (a few products ship from US warehouses, and returns always come back to us in Colorado). Delivery times after processing:

Standard: typically 7–15 business days
Express: typically 5–10 business days

Some in-stock watches ship from Colorado and may arrive sooner. If your order contains items from more than one location, it may arrive in separate packages, each with its own tracking number.

Delivery estimates are not guaranteed. Carrier delays, weather and peak seasons can occasionally add time.

Tracking

Every order includes tracking. Tracking can take 2–5 days to show movement after it's created, so don't worry if it doesn't update right away.

Lost or delayed packages

If your tracking hasn't updated in 10 business days, or your order hasn't arrived within 30 days of shipping, contact us and we'll look into it. If a package is confirmed lost, we'll send a replacement or issue a full refund.

Incorrect addresses

Please double-check your shipping address at checkout. We can't be responsible for orders delivered to an address entered incorrectly, but contact us right away and we'll do our best to help. Address changes can be made only before the order ships.